Refund Policy

1-Refunds: We offer a full refund in the following cases:

The received product is defective or damaged upon arrival.
The product is significantly different from what was advertised.
You received the wrong item.
2-Refund Process: To initiate a refund, please contact our customer service team within [number] days of receiving your order. Provide detailed information about the issue along with supporting evidence such as photos if applicable. Once your request is approved, we will guide you through the return process.

3-Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

4-Refund Method: Refunds will be issued to the original payment method used for the purchase within [number] business days after we receive the returned item.

5-Non-Refundable Items: Certain items may not be eligible for a refund, such as personalized or customized products.